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Privacy Policy

That Worship Sound and Abel Mendoza Productions (“We”) are committed to protecting and respecting your privacy.

This policy (“Privacy Statement”) (together with our terms of use and any other documents referred to in it) is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any personal information we obtain about you based on your use of our website, products, or services. “Personal information” is information about you that is personally identifiable to you such as your name, address, e-mail address, phone number, and other non-public information that is associated with the foregoing.

We pay close attention to how Personal Information is used and shared, and we use Personal Information sensibly. We will not sell your Personal Information to any third party, but we may pass your information along to a third party if we feel they can better fulfill your consultation or service request.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting any of our sites (as set out in our terms of use) you are accepting and consenting to the practices described in this policy.

Information we may collect

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our site, using social media logins and/or other plugins, or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to a newsletter or service, order products or services, upload content, and/or participate in discussion boards or other social media functions on our site. The information you give us may include (but is not necessarily limited to):

    • your personal name and address;

    • your billing name and address;

    • your email address;

    • your phone number;

    • your financial and credit card information; and/or

    • your username

  • Information we collect about you. Each time you visit our site or interact with the emails we send to you, we may automatically collect the following information:

    • technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information (if you choose to open an account on our website), browser type and version, operating system and platform;

    • information about your visit, including the URL clickstream to, through and from our site (including date and time); pages, resources and/or products you viewed or searched for; page response times, errors, length of visits to certain pages, page interaction, and methods used to browse away from the page;

    • information about your interaction with our emails, including whether you have opened the email, the number of times the email is accessed, and your interaction with email content including the links you have clicked.

  • Information we receive from other sources. We may receive information about you if you use any of the other websites we or any of our group companies operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

Uses made of the information

We use information held about you in the following ways (the following lists are not exhaustive):

  • Information you give to us. We will use this information:

    • to enable you to access the content and functions available via the site, provide you with any products and services you request, and carry out our obligations arising from any contracts entered into between you and us;

    • to provide you with information about other resources, materials, goods and services we offer that are similar to those that you have already accessed, purchased or enquired about;

    • to provide you with information about goods, services, or sales we feel may interest you. We will contact you only if you have consented to this. If you do not want us to use your data in this way, please not subscribe to our email list, or use the unsubscribe link in any email;

    • to notify you about changes to our service;

    • to ensure that content from our site is presented in the most effective manner for you and for your computer.

  • Information we collect about you. We will use this information:

    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

    • to improve our site;

    • to allow you to participate in interactive features, when you choose to do so;

    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

    • to make suggestions and recommendations to you and other users of our site about content, goods or services that may interest you or them.

  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your information (including personal data) with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. This includes (but is not limited to) the following suppliers:

    • HelpScout, a help desk software company that allows us to manage our customer interactions and provide stellar support; and

    • Stripe, a technology company, which provides software the allows us to receive payments over the Internet. Stripe provides the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems; and

    • PayPal, a company operating a worldwide online payments system that supports online money transfers.

    • Producers of software and audio products on our website not a part of Abel Mendoza Productions, LLC. When the purchase is made of a 3rd-party product, the business partner is notified with transaction details.
  • Third parties on whose behalf we have conducted surveys, competitions, promotions and other activities which you have chosen to take part in.

  • Advertising networks that require the data to select and serve relevant adverts to you and others.  We do not disclose information about identifiable individuals to our Advertising networks, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help Advertising networks reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

  • In the event that we sell or buy any business or assets, the prospective seller or buyer of such business or assets.

  • Parties to whom we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to whom we disclose or share data in order to protect the rights, property, or safety of the Sift group of companies, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Social media

If you use social media plugins or features on our site, you agree that we may receive information about you from social media sites (including personal information such as your name, gender, date of birth and location) in order to enable us to provide you with an online account and to enable you to use the site and its features. Any information received by us via the use of social media functions shall be stored and used strictly in accordance with this privacy policy.

Your rights

Should you decide to stop receiving e-mail communications or newsletters from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail or replying with “unsubscribe” if no unsubscribe buttons are available. If at any time you wish to subscribe to any communications from us, you may do so by contacting us at support@thatworshipsound.com. Despite your indicated e-mail preferences, we may send you e-mails regarding updates to legal notices applicable to the account you created with us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Please use this form to request a copy of all personal data we have on stored on our website, and also request for data to be anonymized.

Removal of information

Please use this link to initiate the deletion of your user account on our website: 

NOTE: You must be logged in for the link to display. Take this step after you have anonymized your data from the form above.

Regarding Minors

Our websites are not designed for minors under the age of 18. We do not intentionally gather Personal Information about visitors who are under the age of 18.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small text file written to your hard drive that contains information about your account and use of this site. Cookies do not contain any personal information about users. Cookies enable us to collect useful information and to improve your experience when accessing and using our site.

The cookies we use on our site include:

  • Google Analytics
    We use this this service to improve your experience across the sites

  • The service:

    • This service runs in the background and drops one or more cookies to your computer, or handheld device. It helps us measure how you interact with our websites content by tracking your user journey and site interactions. The cookies store non-identifiable information about your browsing history, we use this data to analyse patterns and trends to help improve your experience.

  • The data Google Analytics stores about you:

    • Non-identifiable data such as, visits, pages views, time on site, and the journey you take through the site.

For more details on Google Analytics please visit their website: http://www.google.com/analytics/

  • E-Commerce Website Functions
    We use this these services to provide the user experience expected from an online retailer 

  • These services:

    • Runs in the background and drops one or more cookies to your computer, or handheld device. These provide the means to: remain logged in when accessing your account; add items to your online shopping cart; pre-fill checkout forms; process payments; process discounts and coupons.

  • The data they store about you:

    • Personal data required to complete an online purchase. This information can be anonymized or deleted after completion. You can exercise the right at any time by contacting us at support@thatworshipsound.com or by accessing those sections of our privacy policy above.

For more details on our e-commerce functions, please contact us at support@thatworshipsound.com

Third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

If you wish to restrict or block the cookies which are set by our site, you can do this through your browser settings. The “help” function within your browser should provide information about this. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. For more information about cookies, see the About Cookies website.

Security

We use reasonable measures to maintain the security of your Personal Information. Even so, technical mistakes are possible. No company, including us, can fully eliminate security risks associated with Personal Information. Any breaches of privacy will be disclosed to affected parties within 72 hours of such a discovery.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@thatworshipsound.com

Choice of Law

If you choose to visit our website or use our products or services, any dispute over privacy is subject to this Privacy Statement as governed by the laws of the State of Wisconsin, USA

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